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Sales Representative, Regional in Youngstown, OH at Hynes Industries

Date Posted: 8/27/2018

Job Snapshot

Job Description

Hynes Industries provides imaginative, customized metal solutions with an unyielding focus on product quality, customer service and delivery performance. Plus, we've been committed to this formula for over 90 years, and since our acquisition of American Roll Form in 2015, we've gained another 55 years of roll forming experience and expertise.


The Regional Sales Representative maintains excellent sales and service standards to ensure high level of customer satisfaction, and to maintain and manage a high-performing sales pipeline with our target and key accounts within his/her territory.  Oversees and manages the full sales process, order management, issue resolution and customer communications for all accounts in his/her respective regional territories.    
Key responsibilities include Account Management; RFQs, pricing, claims, and technical support.  Provides product/services information and resolves with accuracy and efficiency any emerging customer issues. 

  • Identify and assess customers’ needs to achieve satisfaction

  • Oversee and manage all Key and Target account and customer communications in his/her designated territories, managing sales accounts in excess of $5M - $10M in revenue



  • Support and manage key performance metrics for the sales operations, including sales pipeline report management, CRM management for contacts/accounts, RFQ and Quoting activities, Pricing/Re-Pricing, management of account level supply agreements, etc.

  • Strong support for account sales and pipeline reporting, account planning, market penetration planning, current and new business development within designated and assigned territories, etc.

  • May also  coach and develop his/her team, support key performance metrics for operations, and manage various process and technology improvement projects to support continuous improvement of our sales and service operations. 

  • Strong cross-functional collaboration with Customer Service, Production Scheduling, Supply Chain, Finance, Manufacturing and Traffic operations are required. 

  • Operate as the lead point of contract for any and all matters specific to your customers and outside Sales Reps and Manufacturing Reps

  • Engage Engineering team as required for solution selling, value-added engineering and quoting

  • Keep records of customer interactions and quoting, outstanding issues, process customer accounts and file documents/save documents in CRM application as required

Job Requirements

  • Position is based at Youngstown headquarters; candidate must live in Cleveland/Akron/Pittsburgh area 

  • Frequent travel (60% - 80%)



  • College degree (Associates or Bachelors) preferred but not required

  • 5 years in managing key accounts (exceeding $5M-10M in annual sales) in heavy industrial sector; metal-forming (steel) highly preferred

  • Track record of meeting and exceeding quotas

  • Experience in coaching and managing sales team and/or Manufacturer’s Rep performance

  • Strong written and verbal communication skills

  • Proficient in MS Word, PowerPoint, Outlook.  Intermediate level of Excel 

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